Support Request

The artec technologies XENTAURIX Support Team is happy to support you in technical questions and problem solving. Our competent team is directly available to our customers and partners.

Our support hours

Monday through Thursday
08:30-12:30 and 13:30-17:00 Uhr

08:30-12:30 and 13:30-15:30 Uhr

On Saturdays, Sundays and German public holidays our support is not available.

Customers with Service Level Agreement (SLA) reach the XENTAURIX Support Team via the given Support Tel. No. and e-mail addresses.

Customers without Service Level Agreement can send their request to Support via phone is with costs. Please contact +49-5441-5995-0