EDISON Scale research report - Update: New strategy is beginning to deliver

EDISON Scale research report - Update: artec technologies AG >> New strategy is beginning...

Media companies use artificial intelligence to lift their data treasures from TV, Internet: artec technologies AG shows how to do it at the IBC2018 in Amsterdam

DIEPHOLZ / BREMEN – Germany -- artec turns video/audio data into "Smart Media". This is...

XENTAURIX Artificial Intelligence (AI) turns your video media into “Smart Media”!

Diepholz/Bremen – 19. July 2018: artec technologies advances the XENTAURIX Artificial Intelligence...

Support Request

The artec technologies XENTAURIX Support Team is happy to support you in technical questions and problem solving. Our competent team is directly available to our customers and partners.

Our support hours

Monday through Thursday
10:00 - 12:00 am and 02:00 - 04:00 pm CET

10:00 - 12:00 am and 02:00 - 03:30 pm CET

On Saturdays, Sundays and German public holidays our support is not available.

Note: For telephone support - which goes beyond questions about XENTAURIX system, we reserve the right to charge support costs. We will point this out during the telephone call. Please contact us at

Customers with Service Level Agreement (SLA) reach the XENTAURIX Support Team via the given Support Tel. No. and e-mail addresses