EDISON Scale research report - Update: New strategy is beginning to deliver

EDISON Scale research report - Update: artec technologies AG >> New strategy is beginning...

Media companies use artificial intelligence to lift their data treasures from TV, Internet: artec technologies AG shows how to do it at the IBC2018 in Amsterdam

DIEPHOLZ / BREMEN – Germany -- artec turns video/audio data into "Smart Media". This is...

XENTAURIX Artificial Intelligence (AI) turns your video media into “Smart Media”!

Diepholz/Bremen – 19. July 2018: artec technologies advances the XENTAURIX Artificial Intelligence...

Support Request

The artec technologies Service & Support Team will help you with all your technical enquiries regarding MULTIEYE® Systems. Our experienced staff can be reached via hotline, email or directly by telephone.

Service & Support times

Monday to Thursday
10:00 - 12:00 am and 02:00 - 04:00 pm CET

10:00 - 12:00 am and 02:00 - 03:30 pm CET

Exceptions are Dec 24, Dec 31 and all German public holidays.

You can reach our support team via the MULTIEYE hotline +49-5441.5995.95

or via email: support@multieye.de for MULTIEYE® or support@xentaurix.de for XentauriX® products. General response time is two working days.

Customers with a service package

will reach our support team during the extended support times via the assigned telephone number and email address.